e-Commerce Lead

An entrepreneurial e-Commerce Lead who will spearhead marketplace operations including product development, merchant relations, supply chain, and customer support.


APPLY TO STORM


We are looking for someone who will be responsible for the overall strategy and operations of the e-Commerce function. As an HR Technology firm, one of STORM’s value propositions is the online marketplace that supports its Flexible Benefits and Incentives platforms.  The STORM marketplace contains 15,000 products and serves 60,000 employees, and it is growing exponentially in both products and people served.

The e-Commerce Lead will directly support and lead the different teams that make-up the e-Commerce group: Product Development, Merchant Relations, Supply Chain, and Customer Support. This means s/he will take part in developing and managing the e-Commerce system and Marketplace product (web system and app), and fine-tuning and developing the supply chain system of STORM. The challenge is to effectively and efficiently scale operations, and to make sure the marketplace is of the premier state to deliver hanep service to our customers and partners. 

Requirements:

  • Knowledge in e-Commerce operations and business development
  • Entrepreneurial; can solve problems out of the box, should be flexible with work/role
  • Can build/recruit his/her own team
  • Strong evidence of leading and developing cross functional teams
  • Motivated by growth, development, and making a difference
  • Strong work ethics
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
  • Excellent presentation skills, sales insighting, negotiation skills, and sales closing skills  
  • Experience in Account Management and People Management
  • Experience in business development, brand management, sales or retail
  • Strong Project Management skills
  • Excellent computer proficiency (MS Office – Word, Excel and Outlook)
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
  • Experience in other Asian markets is a plus

Don’t be shy, send an e-mail (don’t forget to attach your CV!) to join@stormbenefits.com today.